Multi Packaging Limited is seeking to recruit a full-time Sales Administration Office Clerk to complement its current team. The ideal candidate must be a reliable and motivated individual, who will be working in a dynamic and fast-paced environment, whilst maintaining the highest standard of good practice.
The selected candidate will be:
• Coordinating and processing customer sales orders from receipt through to delivery;
• Creating and maintaining customer, product and finished goods master data within the Company’s ERP system;
• Developing and maintaining effective working relationships with customers and internal stakeholders by responding to enquiries and handling telephone communications professionally;
• Coordinating with the Sales, Operations and Design Departments to facilitate production planning, generating
work tickets and supporting the timely fulfilment of customer orders;
• Supporting the Sales Team in the day-to-day administration of sales activities by preparing selling price
calculations, maintaining pricing information and providing reports and operational information;
• Maintaining agreed stock levels for designated customers by monitoring inventory availability and
coordinating with the Operations Department;
• Maintaining accurate sales, inventory and operational records, including the filing and management
of Goods Received Notes, customer Purchase Orders and sales administration documentation;
• Preparing management reports, monitoring order book status and sales performance, and
escalating operational issues requiring management attention;
• Maintaining up-to-date knowledge of the Company’s products, services and activities;
• Maintaining high standards of accuracy, customer service, compliance and professionalism in the
performance of all duties.
Requirements:
• Have a minimum of one years’ experience in a similar role;
• Have an ‘O’ Level standard of education;
• Be proficient in Microsoft Office, especially Outlook and Excel;
• Have excellent administrative and organization capabilities;
• Possess good interpersonal skills;
• Be able to communicate effectively with customers and internal teams;
• Be meticulous and able to work efficiently under pressure.
Relevant training in Business Administration, Sales Administration, Logistics, Supply Chain, or related fields will be considered as an asset.
All personal data provided will be treated in strict confidence.
