Multi Packaging Limited is seeking to recruit a full-time Office Clerk. The selected candidate will provide essential administrative support, assist with sales documentation and help ensure smooth day-to-day operations. S/he must be an energetic individual, with strong attention to detail and excellent communication skills, whilst maintaining the highest standard of good practice. 

Job Purpose:

Managing customer demands and processing sales orders up to delivery;

Maintaining adequate stock levels for on- call customers and proactively liaising with the Sales Team and Operations Department, thus ensuring that delivery due dates are adhered to;

Supporting the Sales Team in Selling Price Calculations, Client follow-up;

Representing the organization in its mission, culture and values;

Handling all communication related to Export clients’ orders and processing.

Duties and Responsibilities for Local and Export Sales Co-Ordinator:

Processing and acknowledging customer demands and incoming orders local and export;

Communicating with customers on PO / Demand forecasts clarifications, inventory availability or agreed dates;

Processing finished goods, product BOMs and item pricing in the software sales system;

Creating and Processing new CRTs and PRTs;

Generating work tickets and distributing orders to the Design Department;

Coordinating with the Operations Department and ensure that delivery due dates are adhered to;

Working out the price calculations with the input of the Sales team and preparing groundwork for the respective sales representatives to finalize pricing for the client with his/her manager;

Ensuring that MPL stock level per client is maintained;

Providing reports and other relevant information for the Sales Team and clients;

Preparing reports on order book status and sales performance;

Calculating the quantity of goods that can fit into the trailers/containers once the information is received from the client

communicating with transportation agents to maintain on-time delivery (OTD) and complete customer satisfaction;

Ensuring shipments are planned, booked and properly loaded till dispatch;

Preparing all export-related documents (packing list and CMRs);

Keeping records of goods dispatched and received;

Escalating delivery issues to Management.

Others:

Supporting the sales team in their daily routine work;

Answering telephone calls in a courteous and friendly manner, obtain the caller’s name and the Company from

which he/she is calling, ask subject matter and transferring call promptly and accordingly;

Assisting in other clerical and administrative duties, such as filing of Goods Received Notes and sales administration paperwork, including clients’ Purchase Orders;

Keeping oneself updated on Company activities/products/services to answer enquiries in a professional manner;

Ensuring a high quality/standard of work and service throughout;

List of main duties and responsibilities appearing in this accountability profile is not necessarily exhaustive nor

 is it necessary in order of importance; nor is any part of this accountability profile permanent or immutable.

Requirements:

Clerical experience – preferably with accounts background, and Microsoft offices packages (Word, Excel, PowerPoint).

All personal data provided will be treated with strict confidence.

Basis: 1 year definite contract (maternity cover) with the possibility of being converted to an indefinite period following the 1st year depending on the company's needs and the perfromance of the individual.
Company Name: Multi Packaging Limited
To Apply: Fill in the below form and upload your CV or send your CV to the Head of HR via email on careers@demajo.com quoting the job reference.

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