M. Demajo (Wines & Spirits) Limited is seeking to recruit a full-time reduced Administration Officer to complement its Sales and Marketing team. The selected candidate will provide essential administrative support, assist with documentation and help ensure smooth day-to-day operations. S/he must be an energetic individual, with strong attention to detail and excellent communication skills, whilst maintaining the highest standard of good practice.
Duties and Responsibilities
- Performing standard office procedures including appointments, process mail, order office supplies;
- Dealing with correspondence/e-mails/letters for the Wines and Spirits department;
- Filing and retrieve records and correspondence;
- Assisting all the Wines and Spirits team;
- Participating in training courses related to the job;
- Abiding by the dress standards set by the Company;
- Interact with all clerical and administrative staff;
- Operating standard office equipment, including computers, calculators, fax machines, photocopiers;
- Performing a variety of tasks, with an ability to quickly change assignments on short notice;
- Performing filing of all invoices, cash sales and stock adjustments;
- Processing purchase orders i.e. assisting the sales team with telesales;
- Liaising with the sales and marketing staff at all times;
- Assisting customers with their needs in relation to their accounts, including copies of statements, invoices, credit notes;
- Dealing with customer enquiries and possibly send out quotes and pricelists when requested;
- Liaising with the warehouse on sales related issues;
- Keeping the Sales Manager and General Manager informed on all matters related to Customers, Sales or Marketing;
- Ensuring a high quality/standard of work and service throughout.
Requirements:
- Minimum MQF Level 3 qualification (e.g., secondary school certificate or equivalent).
- Proficient in the use of Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and ability to organise and file records accurately.
- Able to prioritise tasks and manage time efficiently.
- Capable of quickly adapting to shifting priorities and assignments.
- Professional and courteous in handling customer and internal staff enquiries.
- Good verbal and written communication skills in English.
- Ability to work collaboratively within a team.
- Friendly and helpful attitude, especially when dealing with customer account issues.
- Willing to participate in training and continuous development related to the role.
- Trustworthy and maintain confidentiality when handling sensitive customer or company information.
- Reliable and proactive, with a strong sense of responsibility and team spirit.
Familiarity with inventory or invoicing software is an advantage.
Experience working in the food and beverage, retail, or distribution sector is considered an asset.
Minimum of 1 year of experience in an administrative or clerical role.
All personal data provided will be treated with strict confidence.
