Closing on: Mar 24, 2023

Newtech Limited a subsidiary of the M. Demajo Group, is seeking to recruit a full time IT Technician to join its current Service Centre team. The ideal candidate must be a tech-savvy individual who takes pride in his/her work and passionate about technology especially hardware.

Since Newtech Limited, is one of the leading companies in the IT Hardware & Tech market, the chosen candidate will be mostly working on devices from international Vendors such as Lenovo, Acer, MSI & Razer amongst many others. He/she will be working directly with clients and will be expected to provide outstanding customer service and excellent quality standard.

Main duties will include:

  • Providing service and customer support as representative of Newtech Servicing Centre 
  • Managing on/off -site installations, repairs, maintenance, deployments, commissioning, and testing tasks;
  • Diagnosing errors or technical problems and determining proper solutions;
  • Communicating with customers, vendors, and handling service centre cycle/processes; 
  • Providing professional technical servicing for all Vendors represented by Newtech, including but not limited to Lenovo, Acer, Razer, MSI, APC, Microsoft, etc;
  • Inspecting, troubleshooting and repairing IT products;
  • Installing Operating Systems such as Microsoft Windows, Mac OS, iOS, Android, Linux amongst others;
  • Communicating with customers providing repair progress and / or updates;
  • Upkeeping and organising of service centre area overall;
  • Performing any other reasonable duties as required.

The successful candidate must possess:

  • A minimum of two years’ experience as an IT Technician or a similar role;
  • Qualification in Electronics / IT (MQF Level 5 or more);
  • Experience in troubleshooting and repairing IT products including (Desktops, Laptops, Tablets, smartphones and more);
  • Excellent verbal and written communication skills in both English and Maltese;
  • Customer oriented with good interpersonal skills;
  • Good organizational skills;
  • The ability to work on his/her own initiative and as part of a team;
  • An eye for detail with a strong drive to achieve work success;
  • Good knowledge of the company’s products and in-depth view of upcoming technologies;

All personal data provided will be treated in strict confidence.

Basis: Full Time
Company Name: Newtech Limited
Closing Date: 24th March 2023
To Apply: Interested candidates are kindly requested to send their curriculum vitae to the Head of Human Resources via email on quoting the job reference NT – ITT 07/22.

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